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Technical Support

  • How do I reset my password?
  • Known Issues
  • iPad Screens Freezing After Finishing Activities in My Math Academy
  • Districts and Schools Options Missing from Educator Center Account Management
  • Educator Center Login and Loading Problems
  • Adaptive Kindergarten Readiness Pilot Project
  • Educator Center: Overnight Outage Delayed Data Updates (Fixed)
  • How can I reset my web browser?
  • General Troubleshooting Overview
  • Minimum Technical Requirements for Age of Learning School Solutions
  • I can’t log into my account
  • What should I do if I didn't get my Age of Learning account set-up email?
  • How can I help my students who aren’t on the class login page and can’t log in?
  • How do I add a shortcut on my computer desktop or my device’s home screen?
  • How do I clear my web browser’s cookies and cache?
  • How do I update my web browser?
  • How do I perform a power cycle?
  • How do I test my internet connection?
  • How do I uninstall the apps from my device?
  • Educator Center: Dashboard Issues
  • Educator Center: Teacher Usage Dashboard Display Issue
  • Educator Center: Bulk Actions / Export Issues
  • Users Unable to Log in with ClassLink
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