Getting Started
- 2026 Summer Learning Series for Pre-K Teachers
- Pre-K Readiness in My Math Academy and My Reading Academy
- Educator Center Log-in Issues for Other Roles Like Instructional Coach or Specialist
- Understanding the Student Hub in My Math Academy and My Reading Academy
- Why a Student Sees an “Error ID” Page When Trying to Open a Program
- Troubleshooting Educator Account Activation
Account Management
- Changing Teacher and Admin Login Emails for the Educator Center and Programs
- Why You May Not See “Licenses” in the Accounts Menu of the Educator Center
- Understanding What You Can and Cannot Do in the Educator Center as a Teacher
- Why Rostered Students May Not Be Able to Log in to Programs
- Resetting Your Password as a Teacher
- What to Do if You Scan the Wrong QR code Badge on Student’s Device
Product Licensing
Dashboards
- Pre-K Readiness in My Math Academy and My Reading Academy
- How to Read and Understand Growth Reports
- Using the Learner Activity Report to Track Usage Goals
- Mastery AI Assistant: AI-Driven Lesson Plans for Teachers
- How can I see a growth report for an individual student?
- How can I access Growth Reports for my Class?