A Usage Dashboard data display issue that was recently reported by a few teachers has been quickly resolved by our development team.
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Description: The three affected teachers were briefly seeing 0% usage reported on their class Usage Dashboard, even thought when they clicked on a student who used MMA or MRA they could see the number of minutes the student used the product. Student usage was being tracked — but not displayed — for several hours on these three Teacher Dashboards.
- Issue status: Fixed. Our developers were able to quickly identify and resolve the data display issues for these teachers.
While we are confident that this issue is not affecting other Teachers or Admins, we encourage you to contact us by submitting a ticket if you are experiencing a similar Usage Dashboard issue.