It's quick and easy to archive students in the Educator center, but before you do, you should make sure you know what that means and what it doesn't mean.
- When you Archive a student, that account is simply moved from the Active section to the Archived section of the Educator Center (like putting it in storage).
- Archiving is not the same as deleting the student, and you need to archive the student first, before they can be deleted.
- Archived students no longer have current access to our programs, but access can be restored by An administrator.
- Teachers can typically archive a student (as explained below) but don't have permissions to view and restore students once they have been archived.
- Once an archived student is restored, they will resume their previous product history and redemption status.
Note that if your organization is rostered through a third party SSO like Clever or ClassLink, you may not be able to archive a student manually as described below. Reach out to your Admin in charge of rostering if you receive an error.
If you’re unsure if you should archive or delete the student, we suggest you review this article first:
- What is the difference between archiving and deleting an account?
- If the student is already archived, follow these steps to delete the student.
How to Archive Students
- Log in to your Educator Center account.
- Click Accounts at the top of your screen, then select Manage and Students from the drop-down.
- Click the name you want to edit.
- Scroll to the bottom and click Archive Student.
- Click the Archive button to confirm your action.
Permissions for Archived Students
Once a student is archived, they’re no longer visible in the default roster view for teachers. That means teachers can’t search for or restore that student on their own—even if they were the one who archived them.
What Teachers can’t do but Admins can:
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Search for archived students
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Restore archived students from the interface
- Delete archived students
How to Restore a Student:
An admin-level user (someone with full Educator Center permissions) must:
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Go into the admin dashboard or reporting area,
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Search for the archived student,
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Restore the student manually.
If there is no administrator with that level of access on-site, then the school or district should contact the Age of Learning Customer Success Manager or support team to request the restoration.
Why this is the case:
It’s a safeguard to prevent accidental restoration or data access—especially in districts with strict rostering rules or data governance policies.