We are pleased to report we have resolved a My Math Academy data display issue that had been reported by some Teachers.
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Description: We received reports that some Educator Center Usage Dashboards were not accurately reflecting student usage. In some cases, no usage was recorded for students who the teacher said completed at least 15 minutes of program usage. In others, usage was shown on the dashboard but appears to have been underreported.
- Status: Fixed. Our engineering team was able to identify and fix the issue behind those reported usage data issues.
We have confirmed that the issue has been fixed and tested, but if you’ve encountered similar problems or have more insights, please don’t hesitate to reach out to us.