The first thing that Teachers and Admins should know when using the Educator Center is that different users are set up to be able to do different things. So, you may have heard that you can do something (add a Student or Teacher, delete an Administrator, upload a roster, assign a license, etc.) only to realize that it's not working for you, but you may not know why.
The Educator Center is generally analogous to how most school systems are set up, with Teachers having the authority to manage their Class and Students, the school Administrators (such as the principal) having the authority to manage the Teachers, the District Administrators having the authority to manage School Admins, and perhaps a top-level Administrator in charge of managing multiple districts.
That is generally speaking how the Educator Center permissions work, though there can be some variation in the roles and permissions assigned to each user from organization to organization or even within your organization.
It is easy to confirm what you are set up to do (and not do). Here's how:
- Click the Welcome [You Name] drop-down menu in the upper-right corner of the Educator Center.
- Select Edit Profile from the drop-down menu.
- Scroll down past the text boxes with your personal information on top to the Roles section (highlighted in the following screenshot). You’ll see a box, typically with six to eight categories. If you see a red X, you don’t have permission do manage that area; if you see a blue checkmark, you can. Some areas will just say "Read Only" if there is nothing to manage or change.
- A blue checkmark under the Manual Roster header doesn't mean you can manage all aspects of manual rostering. Click the box that says Show Details to see which aspects of manual rostering you have permission to do. In the following screenshot, a Teacher is allowed to add and manage Students and Export data but is not allowed to add or manage other Teachers or create or update Groups. You’ll notice this Teacher is able to distribute and assign licenses. That ability varies from organization to organization.
- The next screenshot shows permissions for an Admin who has more Manual Roster permissions than the Teacher, but is still not allowed to create or manage other Admin accounts.
- And the next screenshot shows a top-level Admin permission set, which includes more categories. Only the top-level Admin will see Term Management (the ability to specify what day to begin the school year and reset the Educator Center). This Admin can create and manage other Admins. How many Admins have that ability will vary from organization to organiztion.
- You will probably notice these different roles and permission most frequently when you you click on the Accounts > Manage menus a the top of the Educator Center. The following screenshots show examples of the Manage menu options: first for a Teacher, then a School Admin, then a top-level Admin.
Understanding Roles and Permissions
The following chart explains the most common permission types that top Admins can choose to activate for you.
Setting |
Description |
Administrator Accounts |
Allows an Administrator to create and manage additional Administrators at lower levels. |
Manual Roster |
This allows an Administrator or Teacher to add, create, and edit Student and Teacher records directly through the Administrator Portal. This feature is disabled if your organization's roster is connected through a third party. |
Upload Roster |
This allows the Administrator or Teacher to manage rosters through CSV upload. This feature is disabled if your organization's roster is connected through a third party. |
Licenses |
This allows the Administrator or Teacher to assign licenses to Students and distribute licenses to Teachers or Administrators below them. |
Reports |
They can view the Dashboard tab. |
Resources |
They can view the Resources tab. |
Sponsor |
The Administrator only has access to the Dashboard tab but all personally identifiable information (PII) such as student name is hidden. |