We are actively investigating a My Math Academy data display issue, as detailed below, that has been reported by some Admins and Teachers using our Educator Center.
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Description: The Students On-Track for Skills goal for My Math Academy is sometimes being erroneously reported as 0% on the Message Center, which is the homepage for the Educator Center. Admins and Teachers have subsequently seen the Skills data reported correctly when drilling down on the Progress Dashboards.
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Status: We are actively working on a fix for this but do not yet have an estimate of when it will be resolved. We will update this page when we have a fix.
- Recommendation: If you see 0% reported for Skills, we encourage you to click on the Dashboards menu, select Progress, and then filter down to individual Schools or Classes to view Skills data.
The issue appears limited at this time, but if you’ve encountered similar problems or have more insights, please don’t hesitate to reach out to us. Again, we will update this page when we have resolved this issue.