We are actively addressing several issues, as detailed below, reported by some My Reading Academy users. If you've encountered similar problems or have more insights, please don’t hesitate to reach out. Your feedback is vital for our ongoing efforts to enhance our programs, ensuring a seamless and enjoyable learning experience for all users.
Students stuck on loading screen after selecting an activity on Androids or Chromebooks
Description: Students using Samsung Galaxy Tab A7 Lite 8.7 (2021) tablets or Dell Chromebook 3110 2-in-1 devices have become stuck on a loading screen after selecting an activity. This issue has been reported across multiple schools.
Issue status: Investigating