We are actively addressing several issues, as detailed below, reported by some My Math Academy users. If you've encountered similar problems or have more insights, please don’t hesitate to reach out. Your feedback is vital for our ongoing efforts to enhance our programs, ensuring a seamless and enjoyable learning experience for all users.
Students are experiencing program flickering on A7 Lite Tablets
Description: Students using Samsung A7 Lite tablets have experienced screen flickering issues on their Android devices. The issue has been resolved on iPads but still seems to be persisting on A7 Lite tablets.
Issue status: We haven't received any additional reports, so we've closed these issues. If you're still experiencing program flickering on your A7 Lite Tablet, please reach out to our Customer Care team for assistance.
“RangeError: Maximum Call Stack Size Exceeded” Unity pop-up error on Android
Description: Students have received a “RangeError: Maximum Call Stack Size Exceeded” error message. Attempts to resolve this issue through tablet restarts and Wi-Fi checks have not yet been successful.
Recommendation: Update to iOS 17.1
Issue status: Resolved