- I’m experiencing buffering or other stability issues. What should I do?
- What devices are compatible with My Reading Academy?
- What devices are compatible with My Math Academy?
- What devices should I use with ABCmouse?
- I am teacher, why can't I log into My Math Academy nor My Reading Academy
- Can we use ABCmouse without internet access?
- Can I use My Math Academy on multiple devices?
- I can’t log in to My Math Academy. How do I fix this?
- My students are not appearing in the app or can't login. What do I do?
- Does ABCmouse have a list of websites I should whitelist for our school network?
- Should I fully close the ABCmouse app?
- How do I perform a power cycle?
- Troubleshooting: How do I check for app and system updates?
- How do I test my internet connection?
- How do I install My Math Academy?
- How do I clear my browser cache?
- How do I uninstall or reinstall the My Math Academy, My Reading Academy, or ABCmouse app?
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