System Setup and Onboarding
- How would I purchase access for my organization?
- How to Send a Connection Request in Classlink?
- How to Send a Connection Request in Clever
- I’m an administrator that purchased My Math Academy and My Reading Academy for my organization. How do I get started?
- How do administrators invite teachers to access the Educator Center?
Resources to Engage Families
My Math Academy Migration
- Having trouble loading My Math Academy or My Reading Academy when logging in the new web-based version?
- My Math Academy Migration FAQ
- Migration Email Template for Teachers and Families
- How to Uninstall My Math Academy & My Reading Academy Apps from My Device
- How do I add My Math Academy or My Reading Academy web version on my home screen device?
Roster Management
- How do I archive a school, class, teacher or student?
- How do I restore archived schools, classes, teachers or students records?
- Which rostering methods does the Educator Center support?
- What do the different roster template field names mean?
- Where can I find a history of past roster uploads in the Educator Center?
- What is the difference between Archiving and Deleting an account in the Educator Center?
Product Licensing
- What is the difference between distributing and assigning a product license?
- How does the administrator assign licenses to students in the Educator Center?
- How does the administrator distribute licenses to other administrators in the Educator Center?
- How do administrators see the licenses that have been distributed to lower levels of their organization in the Educator Center?
- What do the different license statuses mean?
- How does the administrator revoke a product license once it has been assigned?