If you’re having issues while using our Age of Learning product(s), we recommend running a speed test online. Our products operate best with both of the following:
- A minimum download speed of 5 MB per second
- An upload speed of 2 MB per second
To perform a speed test, follow the steps below.
Web and Mobile Devices
- Open your web browser.
- Go to speedof.me or any website of your choosing designed to test network speed.
- Run the test and take note of your download and upload speeds.
If you expect to see better results than what is reported in the speed test, please contact your internet service provider (ISP) for more insight.
Lastly, we strongly recommend doing a full system compatibility check. This will not only test your network bandwidth but also checks the operating system and device.