What should I do if I didn’t get my Age of Learning account set-up email?

Administrators are required first to roster and then invite Teachers and other Admins to set up their Age of Learning accounts. 

Once those two steps have been completed, you should receive an account set-up email from Age of Learning with an activation link. The email invitation is sent to the email address provided by your district or school administrator. The Sender will be Age of Learning <welcome@learn.ageoflearning.com> and the Subject line will be Set up your account.


 

Follow these steps if you do not see the account set-up email in your organization-provided inbox:

1. Check your junk and spam folders: Emails can be blocked by an organization's filters and sent automatically to your junk or spam folders.
   
    
2. Request another set-up email: Go to educate.aofl.com/password/request, enter your school email address, and click Request Password Reset to send yourself a new email. 
   • Please wait at least 15 minutes for the system to process your request and send the email.
     
      
3. Contact your Admin to confirm rostering details: If you still don’t get our account set-up email, please contact your Administrator to confirm that you have been rostered, what email address was used for you, and have the Admin resend the invitation.
   
    
4. Contact our Customer Care: If you still do not receive your invitation after the Administrator attempts to resend it, please contact our Customer Care team for additional assistance.