How do I restore archived records?

Archived records remain accessible and display the date they were archived. You will find them in the Archived sections of School, Teacher, Classes, and Students pages.

Selecting an individual record from these Archived lists will provide full roster details, which can be used to restore the information if you would like to change their status to Active in the future. 

Note: You must restore each Archived School, Teacher, Class, or Student individually; there is no bulk action for that process. Also, we recommend that you refresh your browser after you restore any Archived user so you can see the change to Active, and make sure restored Students have been assigned a Class and the proper licenses.

• Restore Archived Schools
• Restore Archived Teachers
• Restore Classes
• Restore Students

Restore Archived Schools

1. Log in to your Educator Center account.
   
   
   
   
2. Click Accounts at the top of your screen, then select Manage and Schools from the drop-down menu.
   
   
   
   
3. Click Archived School.
   
   
   
   
4. Click the name of the School you want to restore. 
   
   
   
   
   
5. Click the blue Restore School button. 
   
   
   
   
   
6. Click Restore School again to confirm. 
   
   
   
   
7. Repeat steps 6, 7, and 8 for any other Schools you wish to restore and make Active again.
   
   
8. We recommend that you refresh your browser after you restore any Archived School so you can see the change to Active.

Restore Archived Teachers

1. Log in to your Educator Center account.
   
   
   
   
   
2. Click Accounts at the top of your screen, then select Manage and Teachers from the drop-down menu.
   
   
   
   
3. Click Archived Teachers.
   
   
   
   
4. Click the name of the Teacher you want to restore. 
   
   
   
   
5. Click the blue Restore Teacher button. 
   
   
   
6. Click the Select Classes drop-down menu and choose a Class for the Teacher. (If you see a Select School menu, select a School for the Teacher first.)
   
   
   
   
7. Click the blue Restore Teacher button again to confirm. 
   
   
   
   
8. Repeat steps 6 - 10 for any other Teachers you wish to restore and make Active again.
   
   
9. We recommend that you refresh your browser after you restore any Archived Teacher so you can see the change to Active.

Restore Classes

1. Log in to your Educator Center account.
   
   
   
   
   
2. Click Accounts at the top of your screen, then select Manage and Classes from the drop-down menu.
   
   
   
   
3. Click Archived Classes. 
   
   
   
   
4. Click the name of the Class you want to restore.
   
   
   
   
5. Click the blue Restore Class button. 
   
   
   
   
6. If there is Select School drop-down menu, click to select a School for the restored Class. If not, simply move to the next step below.
   
   
   
   
7. Click the blue Restore Class button again to confirm. 
   
   
   
   
8. Repeat steps 6 - 9 for any other Classes you wish to restore and make Active again.
   
   
9. We recommend that you refresh your browser after you restore any Archived Class so you can see the change to Active.

Restore Students

1. Log in to your Educator Center account.
   
   
   
   
   
2. Click Accounts at the top of your screen, then select Manage and Students from the drop-down menu.
   
   
   
   
3. Click Archived Students.
   
   
   
   
4. Click the name of the student you want to restore.
   
   
   
   
5. Click Restore Student. 
   
   
   
   
6. Click the drop-down menu and select a School and a Class for the Student. 
   
   
   
   
7. Click the blue Restore Student button again to confirm if you are prompted to. 
   
   
   
   
8. Repeat steps 6 - 9 for any other Students you wish to restore and make Active again.
   
   
9. Recommendations: Refresh your browser after you restore any Archived Student so you can see the change to Active. Then check the Active Student list to make sure that the student is assigned to a class and assigned the proper licenses.
   
   
   
   
10. If the Student is missing a Class, School, or Licenses, click on the Student name to open the Student Info page. Scroll down and click the Assign links for Classes and Product Licenses. Click Save when you have made the assignments.